Legal Zoom Complaint
Reviewed by 
Horrible - Trademark Services
LegalZoom charged me extra to "expedite" my trademark filing. Months later nothing has been done. I send them the information they need, and then a couple weeks later I receive a voicemail saying they are still waiting for me. When I write them asking what they need, I receive the same form email "you specimen may be incomplete for Class 16." The last time I called I was misdirected twice, put on hold for 15 minutes, then disconnected. When I asked for a refund on the expedite fee, the guy on the phone laughed at me.
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0 I would like to extend my sincerest apology in regards to your less than great experience with LegalZoom. We do our best to make sure every customer is happy & it seems we fell short of that goal in this situation. I would like to help with a resolution. Please contact me directly at help@legalzoom.com.
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Review Rating: 1 out of 5
Reviewed By: drachman
Company: Legal Zoom
Product: Trademark Services
Date Added: 9 years ago
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