Legal Zoom Complaint
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Legal Zoom - Legal Zoom
After a payment could not be processed, Legal Zoom continued to charge my card everyday until the payment could be processed. Causing overdrafts . The day the payment went through, I was unable to pay important bills . When I called on Wednesday ,September 17th, to get the charges refunded, so that I could pay other bills due and legal zoom, two days later on Friday, September 19th, I was told that because the payment had already been processed, I couldn't get a refund. I am a loyal customer and all I was asking for was TWO DAYS. Now I have overdrafts and I am in the hole with other very important bills! I am a very disappointed and disatisfied with this service as of now
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Review Rating: 2 out of 5
Reviewed By: Bbwilliams
Company: Legal Zoom
Product: Legal Zoom
Date Added: 10 years ago
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We'd like to learn more about your situation. Please kindly submit your contact information to: Chyna@lzserve.com and we will review your order history.
We look forward to speaking with you and hope to make your experience with LegalZoom a better one.