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Legal Zoom Support Ticket - Unauthorized Charges

Legal Zoom Support Ticket


Created By: HandbagDesigner's Picture HandbagDesigner Last Reply: LegalZoom's Picture LegalZoom
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: Customer Service Replies: 1

This review has been resolved or replied to by this company. I created a corporation with Legalzoom and Have repeatedly contacted Legal Zoom cancel unauthorized services for over three months now. The customer service contact has never answered the phoneline provided, does not return phonecalls and has not taken any steps to resolve my issue. Legalzoom has charged over $700 of unauthorized charges at this point and still does not respond to my requests. I am going to contact the Better Business Bureau today after this complaint.


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Ticket Replies

LegalZoom says: (6 years ago)

We are sorry to hear that you were being charged for a service that you were unaware of, we would like an opportunity to make things right.

Please contact Patty@lzserve.com for assistance. Again we are sorry to hear about experience and would like to help.

LegalZoom Customer Care
800-773-0888 x 8720

Jeremy, LegalZoom Customer Care

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