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Legal Zoom Complaint - divorce - divorce
Legal Zoom Complaint

Legal Zoom Complaint


divorce - divorce

This is unbelievable. Legal zoom promises divorce for $300. We wasted 2.5 years. Now I am hiring a lawyer for $3500. Here are the issues: 1) Legal zoom is unable to customize the separation agreement. When we tried to customize it, the separation agreement was unacceptable for the court. 2) legal zoom was unable to fit our specific New York case (living separate or apart for more than 1 year after filing a separation agreement). They said it is a very rare case and they are unable to accommodate it. "Consult our attorneys for additional fees". 3) Legal zoom was unable properly explain a very complex filing process. There was no way we can do anything without understanding this process. Everything look more like a scam than a legal help.

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LZserve says: (4 years ago)
It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. We would like to assist you with a resolution. Please contact me directly at help@legalzoom.com.

LegalZoom says: (6 years ago)
We apologize for the experience you've had with LegalZoom regarding your Divorce package.

Our goal is to make every Customer happy with our products and service, we clearly missed the mark this time.

We want to resolve this for you. We'll be happy to answer any questions you may have about the Divorce filing process or any other portion of your order. Please contact us at patty@lzserve.com. We look forward to hearing from you.

LegalZoom Customer Care

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