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Legal Zoom Complaint - Won't talk to me about a product I purchased!!!!! - Living Will
Legal Zoom Complaint

Legal Zoom Complaint

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Won't talk to me about a product I purchased!!!!! - Living Will


I filed a living will a long time ago. I lost my wallet two weeks ago and wanted a replacement card. The lady I spoke to told me she needed the email address that I first used when I placed the order. I told her I have changed email addresses a few times since my order. She said that "was the only way she could look up my account". I need a replacement card. This is crazy. I run a business and we can look up customers account in more than one way.


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Comments


LZserve says: (4 years ago)
 0
Hi Danny, we appreciate that you understand things usually go more smoothly and apologize that you experienced us at less than our best. Glad it's worked out now. Of course you should feel free to contact me again directly at Chyna@lzserve.com if you have any further questions or issues.




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