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Legal Zoom Complaint - Very Mad
Legal Zoom Complaint

Legal Zoom Complaint


Very Mad

Legalzoom is the worst company I have ever delt with a day in my life. I started a business through them and there doc were very hard to read with a lot of misleading fine print. I accidently checked something I shouldn't have and they started charging my card 12.99 a month. I call them tell them there not allowed to charge my card anymore, they not only told me no but they said I had to spend 70 more on more papers with fine print to get them to stop charging my card. I got mad and said your not allowed to touch my card again, I hung up figured that was that. Today I had an overdraft in my bank because legalzoom had been taking money out of my account long after I told them to stop. I called and got mad and they said because my business had to have someone to execpt legal docs and because I had accidently checked that, so unless I spend 70 more to make me the people to get them I had no choice but to take there service even thou I didn't want that service. I yelled at them and they hung up the phone on me. I had to cancel my credit card to get them to stop charging me for a service I never wanted. I reported them to BBB, legalzoom is the worst company I ever delt with a day in my life.

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IhateLegalZoom says: (4 years ago)
Patty, if it was that important to your company, the first person they talked to would have immediately stopped the charges and refunded the money. Don't waste your words. I have dealt with your company and I know your practices. SHAME.

LegalZoom says: (8 years ago)

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service.

In following up in regards to your credit card being charged for a service you did not opt in for, we would be more than happy to assist you in finding a resolution.

Please contact me back at 800-773-0888, x 8720 or via email at pchikamagalur@legalzoom.com


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