Legal Zoom Complaint

Legal Zoom Complaint


They make cancellation of services extremely inconveinient - Legal Zoom Forms Plan

Pretty much the worst customer service I've experienced in terms of companies that help you set up your small business. I'm trying to cancel my services with them and have been given the run-around and kept waiting for a very long time. Seems the strategy is to make it inconvenient and tough to cancel so you eventually just let the small charges go and ring up. Not happy at all with the services

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LegalZoom says: (5 years ago)
Hi BHdeligero,

We do our best to make sure every Customer is happy and it seems we fell short of that goal in this situation.

We’d like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other Customers in the future.

Please feel free to contact me at your convenience, I look forward to hearing how we can make this right.

Thank you,

Patty Chikamagalur
LegalZoom Customer Care
800-773-0888 x 8720

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