Legal Zoom Complaint

Legal Zoom Complaint

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My husband recommended I use Legal-Zoom for a Power of Attorney I had to create to sell my car. I signed up and $40 later they created a very detailed form for me to use. I didn't end up using it because there was too much verbiage and what they wrote in 7 papers, I was able to condense in 1 page. I ended up using a template of M. Word!

I'm not one to ask for my money back so when they called to follow-up, I just stated my problems and wasn't expecting anything. I was told that if I was 100% happy, I'd receive my money back.

Unfortunately, not only did I never receive credit for the purchase, they will NOT stop billing me for some BOGUS charge!!!!!!!!!!!! I never signed up for anything!!!!! I have called every month to ask them to take this off. Every month, they lie and say it was done.

EXTREMELY UNHAPPY! STOP TAKING MY MONEY!


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Comments


LegalZoom says: (3 years ago)
 0
Hi,
I'm sorry you haven't had a great experience with us. As I mentioned in my response to your support ticket, I'd like to help get this resolved. Please contact me at patty@lzserve.com or at 800.773.0888 x8720.

Best,
Patty Chikamagalur
Customer Care Manager
LegalZoom






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