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Legal Zoom Complaint - Legal Zoom Stringing me along
Legal Zoom Complaint

Legal Zoom Complaint


Legal Zoom Stringing me along

I used Legal Zoom for my parents pow and wills etc and thought things went smoothly so I decided to use them for getting my dba and seller's permit. Got the dba after about 6-8 weeks but now still waiting for the seller's permit which I was told every time I called it would be about 10-15 business days until I would receive it. I am tired of waiting and still have not got this stupid permit after two months, which by the way they did not even begin to process this application until the dba was completed so I thought it would go quickly once that was out of the way but NO, here I still sit getting the same canned answers from a half asleep employee who could only say "it is in the process and will take 10-15 business days" so I said "So it will be at least another month!" which he says " no not a month" I could tell this dude was reading or stating a memorized reply insulting my intelligence which only angers me more. If this isn't completed in the next week I will cancel this order and do it myself, yes I will contact my cc and get those charges reversed for this nonsense! I will never use this company again and I do not recommend them for at least business purposes.

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LZserve says: (6 years ago)
We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each Customer, and it seems we fell short of that goal in this situation.

Please contact us so we can resolve the DBA issue for you. You can reach me at: Chyna@lzserve.com.

LegalZoom Customer Care

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