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Legal Zoom Complaint - Legal Zoom Business Advantage Pro - Business advantage pro
Legal Zoom Complaint

Legal Zoom Complaint

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Legal Zoom Business Advantage Pro - Business advantage pro


I signed up for a trial to consult a lawyer on an issue with our brand name in Apr 2012. Unfortunately the lawyer consulted was not knowledgeable and quoted extremely high rates. I told them we are not interested in working with them and went to a local law firm. Cancelled my membership within trial period and as such I would not have incurred any charge as per legal zoom guarantee.
However, I have been charged for this service ever since, although I have cancelled it twice more after that initial cancellation in the free trial period. I have been charged almost $270 since. I do not see any options at the moment other than move my credit card company against them and to report them to Better Business Bureau.


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Comments


LegalZoom says: (6 years ago)
 0
We are sorry that your experience with your Attorney consultations wasn’t a great one and we want to try and fix that. Please contact Juan or myself who oversee our our legal plan membership services and attorney consultations via email or toll free phone numbers listed below:

Juan: (877) 818-8787 ext 3250 or jcuellar@legalzoom.com
Jeremy: (877) 818-8787 ext 2115 or emailing him at jeremyv@legalzoom.com

Again we are sorry to hear about experience and would like to help.

Jeremy, LegalZoom Customer Care






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