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Legal Zoom Complaint - Legal Zoom - Legal Zoom
Legal Zoom Complaint

Legal Zoom Complaint


Legal Zoom - Legal Zoom

After a payment could not be processed, Legal Zoom continued to charge my card everyday until the payment could be processed. Causing overdrafts . The day the payment went through, I was unable to pay important bills . When I called on Wednesday ,September 17th, to get the charges refunded, so that I could pay other bills due and legal zoom, two days later on Friday, September 19th, I was told that because the payment had already been processed, I couldn't get a refund. I am a loyal customer and all I was asking for was TWO DAYS. Now I have overdrafts and I am in the hole with other very important bills! I am a very disappointed and disatisfied with this service as of now

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LZserve says: (4 years ago)
We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right.

We'd like to learn more about your situation. Please kindly submit your contact information to: Chyna@lzserve.com and we will review your order history.

We look forward to speaking with you and hope to make your experience with LegalZoom a better one.

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