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Legal Zoom Complaint - Horrible - Trademark Services
Legal Zoom Complaint

Legal Zoom Complaint


Horrible - Trademark Services

LegalZoom charged me extra to "expedite" my trademark filing. Months later nothing has been done. I send them the information they need, and then a couple weeks later I receive a voicemail saying they are still waiting for me. When I write them asking what they need, I receive the same form email "you specimen may be incomplete for Class 16." The last time I called I was misdirected twice, put on hold for 15 minutes, then disconnected. When I asked for a refund on the expedite fee, the guy on the phone laughed at me.

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LZserve says: (4 years ago)
I would like to extend my sincerest apology in regards to your less than great experience with LegalZoom. We do our best to make sure every customer is happy & it seems we fell short of that goal in this situation. I would like to help with a resolution. Please contact me directly at help@legalzoom.com.

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