Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Legal Zoom Complaint - Didn't follow through - Consultation and cancelling of service
Legal Zoom Complaint

Legal Zoom Complaint

ADVERTISEMENT

Didn't follow through - Consultation and cancelling of service


This review has been resolved or replied to by this company.
I set up two appointments with lawyers for consultation and both were missed, there were no calls at all. Then when trying to cancel the service which they didn't fulfill it was the most difficult process I have encountered. I entered the registration in my wife's name and used my credit card yet they refused to cancel the subscription. I can understand security on a purchase but this was to cancel and it was my credit card and information.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Legal Zoom
SUBMIT a ticket
for Legal Zoom
WATCH videos
for Legal Zoom
More Legal Zoom Reviews and Complaints MORE reviews and complaints
for Legal Zoom

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


LegalZoom says: (6 years ago)
 0
Hi sphill0562,

We're sorry about what occurred with your Attorney Consultation and with your Customer service experience. Usually the Attorney Consultations & subscription cancellation process goes more smoothly and we apologize that you experienced us at less than our best.

Your comments and experience are important to us and we appreciate your feedback. Please contact Juan or myself who oversee our legal plan membership services team via email or toll free phone numbers listed below:

Juan: (877) 818-8787 ext 3250 or jcuellar@legalzoom.com
Jeremy: (877) 818-8787 ext 2115 or emailing him at jeremyv@legalzoom.com

Again we are sorry to hear about experience and would like to help.

Jeremy, LegalZoom Customer Care






login with Facebook and share your reviews

More Legal Zoom reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team