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Legal Zoom Complaint - Bait and Switch - Establish LLC
Legal Zoom Complaint

Legal Zoom Complaint


Bait and Switch - Establish LLC

I thought I would save some time and effort by going thru Legal Zoom to file for a CA LLC. The advertising specifies $99 as a cost. I received a phone call from their customer service dept. and they made themselves available for questions, but also told me that the state was running up to three weeks behind. I had to turn down a large number of "up-sell" items to keep the cost down. I later got an email placing the account on hold. I called them and they stated that the order would take up to a month an a half to process, unless I upgraded to the more expensive premium service. He said that they process a lot of LLC's and that I would be placed way down the line with that $99 service that I paid for. Next time I will simply either find someone else or do it myself. Although this process has just started, I know wrong when I see it.

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IhateLegalZoom says: (4 years ago)
Legal Zoom LIED To me. They told me the business name I wanted to have ammended was dissolved completely when in fact by simply checking the Secretary of State Websited and making one phone call, I found out it was not and that means they LIED To rack up the price from 120 to 297! Guess what though? I didn't pay them! I paid only 25$ through the Secretary of State to Ammend my LLC. Nice try! - Take my advice, don't use them! I almost was ripped off ROYALLY!

golfer442 says: (4 years ago)
I had the same issue with Legal Zoom, nothing but a big headache. I used LawTrades after trying legal zoom. Everything went smoothly and I got help from a real lawyer. LawTrades.com, hope it works!

LZserve says: (4 years ago)
We always do our best to correct the situation when there has been dissatisfaction with our service or product. We're sorry to hear that you did not have the best experience with LegalZoom so far & we want to make it right. Please feel free to contact me directly at Chyna@lzserve.com.

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